FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you based?


YYC Collective is based in Calgary, near the International Airport.




Can i customize a curated box?


Unfortunately no you can't but we do offer a Design Your Own Box, where you can customize to your liking. Candles are not customizable in the curated boxes for the exception of the Hello Baby Bye Bye Sleep gift box.




My box is gift, what about receipts and prices?


Don't worry! None of our items are tagged with prices. Your receipt is digital upon order confirmation.




What is your return policy?


To ensure you have the most up to date information, we like to keep our information in one place. Please view our Shipping and Returns page.




Do you offer pick up?


Yes, we offer curbside pick up, and are located near the Calgary International Airport.




How long will my order take to arrive?


To ensure you have the most up to date information, we like to keep our information in one place. Please view our Shipping and Returns page.




Where do you ship?


We ship across Canada. Shipping times will vary. For more information on shipping, please view our Shipping and Returns page.





hello@yyccollective.com

Calgary, Alberta 

   

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